Tech Talk

PACCAR Parts launches new rewards platform

PACCAR Parts’ rewards program is back with bigger savings and a dedicated online customer portal.

Last month PACCAR Parts launched its new customer loyalty program called Privileges Plus. It was rolled out with a new customer platform that has built on the same principles that defined the previous iteration.

The new platform has gone the extra mile in promoting the latest offers and savings on quality truck and trailer parts to members through an easy-to-use customer portal.

The program has been a year in the making, with well thought-out features, technical improvements for comfortable navigation and exciting discount offers for customers.

PACCAR Parts understands how important it is for businesses to keep their vehicles on the road at all times. Any downtime can have huge impact on operations and incur unexpected costs and it is no secret that the COVID-19 pandemic has put extra pressure on businesses.

It is more important than ever that operators keep their vehicles in top shape to keep their freight – and Australia – moving.

The Privileges program is designed to help customers make huge savings through its membership platform. PACCAR Parts has a proud history of supplying high quality replacement truck parts through its trusted network of 56 dealerships across Australia.

Their dealer network supplies parts for all models of Kenworth, DAF and mainstream European and US drivelines, including PACCAR’s exclusive range of genuine parts and the TRP all-makes product line.

The new Privileges Plus membership program provides exclusive discounts on products including, some of the most frequently replaced parts. PACCAR Parts makes available literally thousands of high quality parts through its dealerships, so if you are an owner driver or manage a fleet of trucks, you only have savings and rewards to gain by becoming a member of the program.

“We’ve been running this program for over a decade and felt the need to refresh it. The new online platform will allow our customers to see the savings that they have made with their Privileges card,” said PACCAR Parts Australia Customer Loyalty Manager David Soemali.

“Plus, they have a link to the online product catalogue right there in their portal to browse through all the latest promotions and product offers.

“The customer portal has been optimised for use on all Android and iOS mobile phones. We’re the only ones in the industry that offer a customer portal for Loyalty related activities.

Membership is free, with no ongoing fees or subscriptions. The registration process is easy and with a user-friendly online dashboard, customers can easily browse through all the current offers.

Once the new card is activated customers can start redeeming current offers by simply visiting or calling their local dealer.

They can then present their card in-store or mention the card number when placing the order over the phone and the discount will be applied instantly.

For more details about Privileges Plus, visit

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