Tech Talk

PACCAR Parts: A one-stop shop for your trailer parts


With over 350,000 parts on file – including an extensive range of trailer parts – PACCAR Parts Australia works on a global scale to ensure customer “Up Time” by delivering what its customers need, when they need it, through its comprehensive national network of 57 dealer locations.

Each month the business performs over 41,000 parts transactions – and what may come as a surprise to some is that around 10 per cent of that figure is for trailer parts. “We’ve always had a very strong presence in the trailer market, but it’s probably been one of the world’s best kept secrets. Now we’re starting to really unlock that and give our trailer products a greater presence. Amongst its many Catalogues and Product Information Bulletins, PACCAR Parts has a comprehensive trailer catalogue which lists over 5000 trailer parts. This catalogue features comprehensive product drawings, cross reference information, enabling quick parts selection all designed to help our dealers and customers easily find the parts they need,” says Niels Holm, Product Marketing Manager at PACCAR Parts Australia.

“Our trailer parts range includes a great selection of axles, hubs, drums, brake hardware, airbrake systems, couplings, landing legs and lighting products. With the volumes of product we have, we can negotiate very good pricing with our suppliers and manufacturers. We’re then able to pass those savings on to our customers through our dealer network.”

Holm adds that the business receives strong support from many of its key suppliers in the trailer space, including the likes of SAF-Holland, York, Meritor, Fuwa K-Hitch, BPW and Hendrickson.

PACCAR Parts always has plenty of top quality cargo control items in store.

PACCAR Parts Australia’s global scale is amplified through its ability to source parts through an international distribution network, with many products in its range sourced out of the USA and Europe. PACCAR Parts is a division of PACCAR Inc. an American Fortune 500 company and counts among the largest manufacturers of medium- and heavy-duty commercial vehicles in the world. PACCAR is engaged in the design, manufacture and customer support of light-, medium- and heavy-duty trucks under the Kenworth and DAF nameplates. PACCAR also designs and manufactures powertrains, provides financial services and information technology, and distributes truck parts related to its principal business.  PACCAR has offices, manufacturing facilities and a strong engineering presence in many countries across the world.

With the strong support of global manufacturers PACCAR Parts has a range products under the TRP brand. TRP is the customer’s truck and trailer parts partner and through the extensive dealer network, offers up a one-stop shop for trailer customers. If we have a customer with trailers produced by different manufacturers, they can come into one of our dealers and get the parts they need for all of their trailer equipment,” Holm says.

To support the dealer network and their end customers PACCAR Parts has distribution Centres in Victoria and Queensland and the business has also well-established training facilities in these locations. Through a comprehensive regular training program, Parts Managers, Parts Interpreters and Sales Representatives across Australia are kept up to date with the latest products and developments. With current COVID-19 restrictions in place, PACCAR Parts has continued to provide ongoing training – virtually – through a series of webinars that are held each month.

PACCAR Parts’ national dealer network is supported by a technical services team that can provide answers to any product technical enquiries and supply information wherever it’s needed. PACCAR Parts also has a special markets manager, who is focused specifically on the trailer parts range.

PACCAR also proudly supports strong dealer networks in NZ and Papua New Guinea.

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