From contracts, reports and receipts to customer forms and work diaries, drivers across Australia’s transport industry are faced with a lot of paperwork to stay on top of, often having to sift through dozens of pages to find the relevant info they need.
In the wake of COVID-19, many fleets have shifted their operations online to reduce their paperwork. Making physical documentation a thing of the past and moving to a paperless in-cabin experience will free you from stacks of unnecessary paperwork and will benefit you in more ways than one.
Data at your disposal
Australia’s transport sector will see rising freight demand in the coming years and generating paper documents for every task and driver is a daunting undertaking. This increasing workload leads to more pressure on drivers to get jobs done, however, businesses need to carefully manage driver fatigue and workloads to keep all staff safe.
Now approved as an alternative to written work diaries, Electronic Work Diaries (EWDs) streamline manual fatigue and compliance processes. Drivers record their work and rest hours by tapping an in-cabin device that automatically calculates their fatigue levels. No more entering data from paper diaries, days or weeks after the job is done.
With all this information available to admin workers in real-time, businesses will ensure safety standards are met while slashing admin time. Access to this data also enables management to make more effective decisions quickly. If an urgent job arises, fleet managers can view current workloads across your fleet to see who can pick up the task.
Efficient business practices
Time-consuming processes involving paper permits and contracts can quickly eat up time and money, but can also lead to important information getting accidentally overlooked. Digitising your documentation allows employees to instantly view the data they need most, keeping them compliant while enabling jobs to be completed faster.
Recording job details can be tricky at times, and leaves you open to accidentally jotting down incorrect info or potentially misplacing important documents. In-cabin devices safely secure all your worksheets and accurately record info in real-time. Even details that are difficult to manually monitor, like fuel usage, are all captured.
You can rest assured all documentation is up to date, and everyone across the business is working with the same information. Going paperless with EWDs lets operators view current fatigue hours of each worker at a glance. Any compliance issues that arise are tackled proactively to secure the safety of all.
Having access to real-time data also enables transport businesses to rapidly improve their response time to tasks. If a new job comes in, the nearest driver can be assigned to the jobsite, which in turn leads to improved customer service.
As Australia’s transport sector slowly shifts towards digitisation, many businesses are starting to understand the significant long-term benefits going paperless brings.
Not only is it good for the environment, shifting your documentation online ensures everyone across your fleet has the same access to information, boosting customer service, slashing admin costs and streamlining jobs.