Don Watson and Russell Transport named ‘Carrier of the Year’ for Primary Connect

Primary Connect has recognised two of its long-standing transport partners, Don Watson Transport and Russell Transport, which were awarded as its carriers of the year.

Don Watson Transport was named Large Carrier of the Year while Russell Transport was awarded Small Carrier of the Year, at the awards which took place virtually on November 17.

Primary Connect operates over 7000 truck movements per day for Woolworths Group, delivering to over 3000 supermarkets, metro, Big W, BWS and Dan Murphy’s stores nationwide, using a network of 86 carriers.

It’s the first time both of these companies have been awarded a Carrier of the Year award by Primary Connect.

Managing director of Don Watson Transport Lyndon Watson said, “So much of our intention each day is devoted to the Woolworths freight task – we work on the same team as Woolworths team members, trying to kick goals for the vendors every day.

“To be seen and be recognised as doing a leading job of it is both humbling and rewarding. There are so many carriers doing a brilliant job, and to be singularly honoured while standing among them is extremely kind.”

Don Watson Transport has been in operation since 1948 and has been working with Woolworths since the 1980s. The carrier partner currently transports approximately 10,000 pallets of goods for Woolworths each week. It also delivers for vendors into Woolworths distribution centres under the Primary Connect model. With more than 130 trucks and over 170 refrigerated trailers, Don Watson Transport delivers inbound into Woolworths’ Sydney, Melbourne and Wodonga distribution centres.

Russell Transport was awarded Primary Connect’s Small Carrier of the Year.

Small Carrier of the Year, Russell Transport, began partnering with Primary Connect in 2010 and operates out of Brisbane, the Sunshine Coast and the Gold Coast.

Director of Russell Transport Ken Russell said, “Our teams on both coasts have an outstanding focus and drive to deliver a great customer experience, delivering on time with safety.

“This award is recognition of their dedication to the task. We have always admired the businesses that have won the award previously. To be held in the same category as them is a true credit to our business and our staff.”

Last financial year, Russell Transport delivered over 125,000 pallets from Woolworths distribution centres to Woolworths, BWS and Dan Murphy’s stores, in the south-east Queensland area.

The business has a strong safety focus, a key metric for winning the Carrier of the Year award. It takes pride in a strong reporting culture and proactive actions to mitigate or eliminate risks.

Acting director commercial, transport and 3PL business for Primary Connect, Brian Warry, praised both businesses.

“Both Don Watson Transport and Russell Transport are a pleasure to work with. They have such a positive, can-do attitude to any task or challenge we send their way,” said Warry.

“We’re incredibly grateful that these carrier partners have gone above and beyond to support us and our customers over a challenging period.”

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