Volvo Truck’s VISTA 2022 has wrapped up with four Australian teams going through to the semi-finals.
VISTA (Volvo International Service Training Award) is an international competition open to all service market professionals within the Volvo Trucks’ and Volvo Buses’ global service network.
Currently it is the world’s largest competition for service market personnel.
The aim of the competition is to help employees develop and improve their knowledge, skills, and ability to work as a team. Participants take part in teams of two to four people.
The 2019-2020 VISTA competition was cancelled due to the pandemic, so Volvo Trucks was excited to welcome the competition back for 2022.
“VISTA is the world’s largest service market competition. For everyone who takes part, there are opportunities to learn with your colleagues and be a part of a winning team,” said Martin Merrick, president and CEO of Volvo Group Australia.
This year, 84 teams from Australia and 22 teams from New Zealand signed up to compete. Teams underwent two theory rounds and a pit-stop challenge for the chance.
Two teams from VCV Sydney Prestons, one from CMV Derrimut and one from VCV Brisbane North made the Australian semi-finals, while teams from Truck Stop Lower Hutt and Whangarei will represent New Zealand.
“VISTA is very unique. As a training platform it provides an opportunity for our hardworking and dedicated staff in our dealerships to expand their knowledge and skills, whilst highlighting the importance of working as a team,” said Richard Singer, VP services and retail at Volvo Group Australia.
“I think the importance Volvo places on the VISTA competition is reflective of the company’s attitude towards the training and development of our staff. We really see the training and development of our staff as an investment – into the satisfaction of both our staff and ultimately, our customers.”
Singer adds that a total of 5130 training hours were achieved across all teams in the company’s dealer network. “That’s a fantastic result,” he said.
Volvo Group Australia will bring the semi-final teams to Brisbane to compete in the world-wide digital semi-final, where over than 180 teams will compete, with 44 teams qualifying for the World Final in Gothenburg – the home of Volvo Trucks and Buses.