PACCAR Australia has celebrated its top performing dealerships for 2022 through its Kenworth Dealer of the Year and DAF Dealer of the Year awards.
Kenworth Dealer of the Year 2022
Taking out the prestigious Kenworth Dealer accolade for the first time is Brown and Hurley Kenworth DAF Caboolture.
Since becoming the first dealer group to distribute Kenworth trucks in Australia in 1964, Brown and Hurley has expanded operations over the years with dealerships located throughout Queensland and New South Wales’ Northern Rivers. Caboolture is their latest full-service dealership, opening its doors in 2015.
Strategically located to service trucking routes north of Brisbane and the largest of the Brown and Hurley Group dealers, Caboolture provides another link in the chain for Brown and Hurley’s world-class dealerships.
The award was presented at PACCAR’s annual dealer event with Brown and Hurley Kenworth DAF Caboolture being announced victors amongst PACCAR’s 93 locations across Australia, New Zealand, and Papua New Guinea. During the proceedings, the Caboolture dealership was also named Cummins Dealer of the Year for 2022.
Highly sought-after, the Kenworth Dealer of the Year accolade is awarded to the dealership with the highest ranking across five main areas: customer service, truck sales, finance and leasing, parts support, and overall dealership performance.
At the awards ceremony, PACCAR Australia’s managing director, Andrew Hadjikakou, applauded the Caboolture dealership for its outstanding performance and unwavering commitment to customers.
“In an extremely competitive and challenging environment, customers continue to expect more from dealers. Brown and Hurley Kenworth DAF Caboolture have not only excelled in meeting these expectations but have also gone above and beyond in providing the highest standards of customer service and professionalism,” Hadjikakou said.
“Caboolture’s continued investment in its people and facilities is exemplary, offering customers the latest products and services and industry know how, all the hallmarks of a leading PACCAR Dealer and setting an excellent example for the industry.
“Highly deserving of this award, on behalf of PACCAR Australia, I would like to congratulate everyone at the dealership for their hard work and dedication, and I know they will enjoy continued success, upholding their exemplary standards for years to come.”
Humbled to be accepting the award, newly appointed Caboolture dealer principal, Dylan Hurley, dedicated the award to outgoing dealer principal, Darryl Evans, thanking him for his leadership and overall contribution towards the success of the dealership.
“On behalf of the entire Caboolture team, it is with great pride that I accept this award, and we are especially honoured to be recognised as the top performing dealer by Australia’s leading heavy-duty truck manufacturer.
“I would like to thank our dedicated team of sales, service, and support professionals, and it is great for them to be recognised for their outstanding efforts.
“Thanks also to the team at PACCAR for providing incredible products that enable us to deliver for our customers and support them with their business needs,” Hurley said.
DAF Dealer of the Year 2022
Also taking out top honours for the first time was Kenworth DAF Adelaide, which was named DAF Dealer of the Year 2022.
The DAF Dealer of the Year award was presented to Kenworth DAF Adelaide managing director, Jonathan Crawford. The award acknowledges dealer performance across all areas of the DAF business and recognises excellence in truck sales, parts sales, service, finance, and overall customer support – all areas in which Kenworth DAF Adelaide excelled in throughout 2022.
Kenworth DAF Adelaide is situated on a large 12-acre site, boasting the latest, state-of-the-art truck sales, truck rental, service and parts facilities making it one of Australia’s most advanced truck dealerships.
Hadjikakou presented the DAF Dealer of the Year trophy, congratulating Crawford for this superb achievement to win the hotly contested DAF award and crediting the team for its outstanding performance.
“In a year that still showed remnants of the pandemic and presented challenges due to global supply chain issues, Kenworth DAF Adelaide continued to not only exceed expectations, but also demonstrated the team’s drive to deliver an excellent customer experience in service and support to our DAF customers,” said Hadjikakou.
Jonathan Crawford was delighted with his team’s win, “Despite a challenging year, the result is worth it. I couldn’t be more proud of the entire team across our three locations for going that extra mile every day. To win feels like a well-deserved reward and one that certainly belongs to every member of the team. This award also belongs to our great DAF customers, who continue to place their faith in us to support their business.
“The strength of our relationship with the PACCAR team certainly contributes to this success. I want to thank everyone at PACCAR for their highly valued levels of support.”
Kenworth DAF Adelaide, also known as CMV Truck Centre, is part of the CMV group. CMV Group is a fourth-generation family-owned business established in 1934, employing over 1600 people in South Australia and Victoria.