BTS 2023

A valuable helping hand

When it comes to organising insurance for your truck or transport business, having an experienced brokerage like Ryno Insurance in your corner can be very helpful.

Based in Coopers Plains, Brisbane, the company has a long history of helping truckies find competitive insurance that covers the right bases.

The Ryno story began in 1984 when founder Greg Rynenberg struck out on his own and started East West Insurance Brokers out of his garage.

He spent many hours pounding the pavement around Brisbane’s South West industrial suburbs, dropping into workshops and warehouses offering aid for one of business’ duller necessities.

Founder Greg Rynenberg (Ryno) and his team have a wealth of experience with transport insurance.

Rynenberg’s passion for working with the transport industry was a driving factor behind him creating Ryno Insurance, a specialist transport brokerage.

“I knew how important the transport industry was to the country, and I saw it only getting more important in the future, linking in with more and more industries,” he said. 

With the help of his wife Debbie, the business soon grew a portfolio of happy clients, ranging from single vehicle owners to large fleet operators.

“We work with a range of fleet sizes, but I’ve always had a lot of respect for owner operators, probably because I understand the struggle of running a small business and the pressure and strain it puts on you and your family,” Rynenberg said.

Ryno Insurance maintains that small-business attitude to this day, with their small team dedicated to working directly with truckies to take care of their insurance needs.

Taylor Burstow, the team leader at Ryno, says an insurance broker’s role is to do the heavy lifting by assisting businesses to find suitable insurance cover.

“Insurance can be very confusing, with seemingly endless pages to read when obtaining and comparing quotes, our job is to make that easier for you.”

He says a key aspect of insurance is understanding how your business activities line up with the cover you choose, otherwise you may not be properly protected.

“You might go directly to an insurer for an off-the-shelf policy, only to find out at the worst time possible that you aren’t covered under a specific policy wording or exclusion, leaving you high and dry.”

He says this is a surprisingly common pitfall, and the fact that not all policies are the same makes it harder for truckies to decide which insurance cover is best for their needs.

“This is where having a relationship with a broker is most valuable, it’s our role to find gaps in cover and assist you in arranging insurance that suits your individual business.

“Another benefit of having an insurance broker on your side is that if the unfortunate does happen, we have your back, helping you through the claims process.”

Burstow says the Ryno team enjoy the variety of clients and business types they work with, from short or long-haul owner-drivers to fleet operators.

“As a specialist transport broker, we get to work with all different types of operators from general freight to fridge, to tippers – you name it, we can help you cover it.”

Find out more at or call the team on 1300 650 670.

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