Awards, News

Isuzu celebrates its top performing dealers

Isuzu Australia Limited (IAL) has announced the winners of its 2023 Dealer of the Year Awards, with Ballarat Isuzu taking out the top gong alongside Sales Dealer of the Year and Service Dealer of the Year.

It’s not the first time Ballarat Isuzu has taken out these accolades. The regional Victorian dealership took out the same three categories in 2022, as well as taking out Dealer of the Year in 2020.

“The team works very hard towards these results all year,” said Ian Deacon, Ballarat Isuzu dealer principal.

“It is great to be part of the Isuzu family and celebrate a record year of sales, we can’t wait to see the next generation of trucks that are on the horizon.”

The award for Parts Dealer of the Year went to Patterson Cheney Trucks in Greater Melbourne.

[L-R]: IML president, representative director and COO Shinsuke Minami, Patterson Cheney owner Cameron Bertalli, Patterson Cheney general manager John Elliot, Patterson Cheney dealer principal Adrian Harding, IAL managing director & CEO Takeo Shindo. Image: Isuzu Australia Limited
General manager of Patterson Cheney Trucks, John Elliot, congratulated the team on their award.

“A lot of team effort and hard work go into what we do at Patterson Cheney. It is fantastic to get this recognition –we couldn’t be happier to partner with Isuzu Trucks.”

IAL head of network development, Nathan Ton, also congratulated the winners.

“After such a fantastic year, it is more important than ever to recognise the contributions of our dealers as well as come together to celebrate the triumphs of 2023,” Ton said.

“Congratulations to Ballarat Isuzu and Patterson Cheney Trucks, and indeed all of our hard-working teams around the country – we are looking forward to another cracking year ahead with your unshakable support.”

Isuzu evaluates dealerships across multiple operational areas for its Dealer of the Year Awards such as customer care, servicing, parts, sales, training attendance and inventory management.

“The attention to detail demonstrated by Isuzu dealers across all aspects of their business has helped the brand maintain its reputation for outstanding truck sales, service, and care,” said IAL chief of sales and aftersales, Ben Lasry.

“It is the efforts of dealerships like Ballarat Isuzu and Patterson Cheney Trucks, that help to shape the brand and what it can offer.”

Lasry commended the team at Ballarat Isuzu, led by Dealer Principal Ian Deacon, saying they “have greatly impressed everyone at IAL with their dedication to improving not only their own operation but also the outcomes that they can achieve for their customers.

“As always our sincere thanks also go to the Isuzu Dealer Network at large – for supporting the brand year-on-year and for playing the vital role of connecting Isuzu Trucks with transport operators at the local level.”

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