Family owned and operated, TRAIL-LINK has been serving the Australian transport industry for over 20 years.
TRAIL-LINK manufactures and distributes high quality air, electrical and EBS connector coils, and a full range of supplementary parts and complementary pieces.
Some of the nation’s larger safety conscious and high performing fleets – among the likes of Linfox and TGE (formerly Toll) – adopted TRAIL-LINK’s offering very early on. However, the last five years has been a time of exponential growth for the company, with significant uptake by other notable national fleets.
While some fleets switched to TRAIL-LINK products through purchasing a new Mercedes-Benz truck or Vawdrey trailer with coils already supplied, others have sought out or been approached to try the brand.
Michele Cabrera is TRAIL-LINK’s newest and most successful NSW sales manager. She’s taken no time at all to ensure the best fleets in the area are using the best connections available.
One of the latest and happiest customers who have converted to the TRAIL-LINK solution is Damien Radburn at Kerden Haulage – son of Kerry and Dennis Radburn, who established the company in 1992. Starting out with just one truck, Kerden Haulage now operates a fleet of 57 prime movers and over 130 trailers. Its head office is located in Nowra, NSW; with depots in Brisbane, Sydney, Adelaide and Melbourne.
Kerden Haulage’s primary operations are centred around express freight, particularly transporting air freight from airports, along with medical supplies. That’s in addition to transporting building materials and oversize freight too.
Michele recently visited Damien at the Nowra site to pitch the TRAIL-LINK concept.
On paper, it all made sense. Damien quickly understood the features and benefits of TRAIL-LINK, so opted to give it a go, to try and tackle an issue he was facing with his fleet.
Damien undertook a trial period and that’s what sold him on the TRAIL-LINK products, which he’s now been using for almost 12 months, implementing them across the fleet.
As promised, the product delivered, with no failures on the road, no plug pull-off and no leaking air lines
“Reliability has been the biggest thing for us,” said Damien. “TRAIL-LINK products have resulted in a reduction of breakdowns and call-outs for little things like electrical coils or hoses being tangled.”
As most truckies will know, the cost of a breakdown can be exorbitant. When you add up the cost of call-out fees, overtime and truck downtime, it quickly adds up.
Not only do TRAIL-LINK coils look the part, they perform exceptionally well too, and help prevent unnecessary and costly on-the-road failures.
As Damien explained, “A call-out in the middle of the night can cost anywhere from $1500-$2000 plus parts, especially if a truck breaks down 300 kilometres from the nearest site. It can make a truck run 4-5 hours late too, so it’s not great for customers either.”
In addition to their operational benefits, TRAIL-LINK’s products look great too.
“They look very neat and tidy, as the coils don’t tangle up with each other. They’re also made from a high quality product so they won’t fade over time like some of the cheaper products out there,” Damien added.
Keen for other drivers and fleets to experience the benefits of high quality coils, Kerden Haulage is now a reseller of the TRAIL-LINK range through the parts division of the business, South Coast Spares and Repairs – located in South Nowra, NSW.
So pleased by the products offered by TRAIL-LINK, Damien has also elected to have a B-double fitted out with a new set of curtains to promote the TRAIL-LINK range. It’s due to hit the road in October, and will travel between Sydney, Melbourne, Brisbane and Adelaide.
For more information on TRAIL-LINK products, visit trail-link.com.au or call 03 9886 9004.