BP has announced it will begin towing unhitched trailers and illegally parked vehicles from its Eastern Creek service station as of this Wednesday, December 4.
In a statement shared with BP Plus customers, the company said: “We understand the frustrations around parking availability and want to assure you that we’re committed to resolving this issue.
“We are actively working to ensure that our valued BP Plus customers have reliable parking options.
“We apologise for the inconvenience caused and thank you for your continued support.”
Thomas Gilmour, Dealer & Truckstop Key Account Lead at BP, previously told Big Rigs that Eastern Creek is one of its most problematic sites when it comes to parking availability.
“Eastern Creek is particularly bad from Thursday to Monday,” he said.
“The problem with that site is that it is so busy, and it’s in Sydney so space is at a premium.”
BP has already arranged a towing company and signage warning that unhitched trailers and illegally parked vehicles will be towed from the site.
Eastern Creek’s parking crackdown comes after BP Archerfield began towing back in October.
Gilmour said the top priority for BP is preventing non-customers from using the site as a depot or a storage yard for equipment and trailers.
“We work really closely with our partners to make sure we have great facilities inside our stores, from the showers to the food,” he said.
“If truck drivers can’t park at the servo, they can’t access any of those things and it makes those facilities pointless.
“If an interstate truck driver is running out of time in their log book, we want them to know that they can pull into Archerfield and have a hot shower and a feed and they’ll be looked after.
“We want to give truck drivers a safe place to rest, but we can’t do it if half the truck parking is taken by unhitched trailers.”
Big Rigs has contacted BP for further comment.