Based at Caboolture in Queensland, the experienced team at Northside Diesel are committed to providing top-quality truck servicing, repairs and maintenance for trucks of all makes and models.
The business was taken over by husband and wife team Michael and Chris Sage just over two years ago – and in that time the couple has worked on continual improvements, to better serve the needs of its customers.
As Michael told Big Rigs, “Over the past two years, we’ve updated all of our workshop equipment, have updated and improved our internal practices, have invested in workshop upgrades to improve workplace health and safety, and have increased employee resources, with the introduction of our employment assistance program.”
Northside Diesel operates on a one-acre site, with 1000 square metres of undercover workspace. Along with catering to the needs of all truck makes and models, Northside Diesel is also the only service agent for Volvo, Mack and UD Trucks between Brisbane and the Sunshine Coast, ideally situated to cover the needs of the entire Moreton Bay region.
More recently, Northside Diesel has been doing more within the tyre space too, covering truck tyres, steer tyres, trailer tyres and tyre balancing; along with investing in the latest in fleet diagnostic equipment.
Northside Diesel caters to transport businesses of all sizes, from large scale national fleets to small and medium businesses, through to single truck owner operators.
Michael and Chris are supported by their highly skilled and knowledgeable Manager Dirk Neale, who they say has been instrumental in the company’s success.
“As we continue to grow and build the business,” said Michael, “we’re reinvesting in not just our equipment but our people as well. We understand that without the right people you can’t build a successful business. A business is run on the quality of the staff – and Dirk is the linchpin of that. His rapport with customers and technical knowledge is second to none.”
Dirk’s team of professionals includes Volvo Master Technician Ajeet, Ashley who completed his heavy vehicle diesel mechanic apprenticeship at Northside and is now a fully qualified technician, Brandon who previously served as the parts and service advisor and now works as a qualified mechanic, and the team’s stalwart breakdown technician Andrew.
At Northside Diesel the team abides by their slogan: “Keeping You Moving”.
“We recognise that commercial vehicles are the tools our customers use to make money for their businesses,” said Michael. “We also realise that when your truck is in the workshop, it’s not out there making money, so our aim is to get our customers back on the road.
“We’re also committed to sourcing the best parts we can get our hands on, using genuine parts wherever possible. The team at Northside Diesel will do everything we can to get the wheels turning again as quickly as we can.”
And in the event of a breakdown, Northside Diesel’s 24/7 truck roadside assistance is only a phone call away, ensuring you’re never left stranded. The company’s fully equipped emergency response vehicle can provide swift and accurate diagnostics, resolving common issues on the spot, saving customers from additional downtime.
For more information, visit northsidediesel.com.au.