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IVECO Trucks opens Brisbane dealership

Complete with a 20 bay workshop with two drive-through B-double service pits, IVECO Trucks has opened a new dealership in Wacol.

Located at 20 Westgate Street, IVECO Brisbane sits on a 22,000m² site, with around 7,000m² of warehousing, office and service space.

The workshop is equipped with the latest servicing equipment and diagnostic tools as well as a brake roller tester with shaker, allowing technicians to efficiently diagnose, service and repair the full IVECO vehicle range and trailing equipment.

The service area also provides a drive-through, undercover concierge-style drop-off zone, while the parts warehouse allows for large onsite stockholdings – particularly of fast-moving parts – to minimise downtime. There’s also a new parts showroom too.

Additionally, IVECO Brisbane features a new heavy truck drivers’ lounge with sleeping quarters and bathroom facilities. A separate light vehicle customer lounge also features in the facility’s amenities.

IVECO Brisbane Dealer Principal, Geoff Buswell, said that since opening, the customer response has been positive. “Operating from this large and modern site has allowed us to further lift our service levels to IVECO owners and prospective customers, providing the added care and professional support they deserve from a premium European brand – feedback from owners to date indicates that the new dealership has been well received,” he said.

“Transitioning to this new facility shows the brand’s intent and willingness to invest in the important Queensland commercial vehicle market for the long term.

“Despite some uncertainty over the past 12 months as a result of COVID-19, IVECO has remained steadfast on completing the dealership and transitioning to the site.

“We’re already seeing notable growth in the dealership’s customer base since our relocation.”

Commenting on the new site after a recent visit to inspect the facilities, IVECO Trucks Australia Managing Director, Michael May, was also enthusiastic.

“Geoff and the team have done a wonderful job. The IVECO brand is on the move and this exceptional facility is reflective of our commitment to offering market-leading levels of customer satisfaction to complement our outstanding product range,” he said.

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