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Hino Australia awards its top dealers

Hino Australia has crowned its top dealers for 2021 during a virtual ceremony, while also announcing the inaugural winners of the President’s Award.

The first recipients of the President’s Award were CMI Hino Adelaide, Jacob Hino (Albury-Wodonga), Sci-Fleet Hino Brisbane, Sci-Fleet Hino Gold Coast, CMI Hino Melbourne and Newcastle Hino.

“Since I started with Hino Australia, it has been my vision to bring this high-profile Hino award to Australia and I congratulate the recipients for their exceptional efforts in all aspects of Sales, Parts and Service,” said Sam Suda, president and CEO of Hino Australia.

The Dealer of the Year Metropolitan and Regional titles were awarded to CMI Hino Adelaide and Jacob Hino respectively.

“CMI Hino Adelaide is one of the longest-standing Hino dealers in Australia and Jacob Hino has been representing the Hino brand for over 20 years – both of their teams should be congratulated on their exceptional results in 2021,” said Suda.

On accepting the award for the third time, dealer principal of CMI Hino Adelaide, Paul Crawford, said, “It’s hard to describe the excitement and pride we all felt at being announced the Metropolitan Dealer of the Year for 2021.

“I want to thank all our employees and their partners for their role in our success – it really was a wonderful team effort from the CMI-Hino Adelaide team led by Nathan Chatfield during a challenging year.

“The award feels even more special knowing the professionalism and quality of the other Hino dealerships around Australia.”

The CMI Hino Adelaide team led by Paul Crawford (centre) and Nathan Chatfield (centre with trophy) with its third Dealer of the Year trophy.

Jacob Hino’s dealer principal Neville Jacob accepted the Dealer of the Year title for the first time in the dealership’s 22 year history with Hino Australia.

“Our strength at Jacob Hino is our tight-knit team, and this is a tribute to their hard work over the last 12 months, and many years before it – to receive this title in our 91st year is truly an honour,” Jacob said.

“Like many others, 2021 was a challenging year for Jacob Hino, especially being on the border of NSW and Victoria – we are truly appreciative of the support shown to us by the Albury-Wodonga community and businesses.”

CMI Hino Adelaide and Jacob Hino further added to their respective trophy cabinets with the Parts Excellence Awards in the Metro and Regional categories respectively.

The Hino Financial Services Dealer of the Year was won by City Hino title.

For the second consecutive year, Adtrans Hino was awarded the Customer Experience – Service (Metropolitan) while Milne Bros Hino Mackay won the regional equivalent.

It was a clean sweep of the major metropolitan sales awards for Sci-Fleet Hino Brisbane which took out the Customer Experience – Sales (Metropolitan) and Sales Excellence (Metropolitan) awards and its Fleet Sales Manager Will Gaulton won Salesperson of the Year after selling over 300 trucks for the first time ever in Hino history.

Bendigo Truck Centre in Victoria was awarded the Customer Experience – Sales (Regional).

In the Service Excellence category, Mavin Hino was successful in the Regional category while the Metropolitan award was won by CMI Hino Melbourne, which was also recognised for its 30 year service as a Hino dealer.

Till Hino of Geelong, Victoria took out the Sales Excellence Regional award for the second consecutive year.

“It has been the collective efforts of our entire dealer network and the Hino Motor Sales Australia team that we were able to achieve outstanding results in 2021, and I commend all of the winning dealers on their results,” Sam Suda concluded.

After a COVID-enforced hiatus in 2020, the 2021 Hino Dealer of the Year awards were held online to allow dealerships from across the country to participate.

2021 Hino Dealer of the Year Results

Metropolitan Dealer of the Year:
CMI Hino Adelaide, SA

Regional Dealer of the Year:
Jacob Hino, Albury-Wodonga (NSW-VIC)

Hino Financial Services Dealer of the Year:
City Hino, Sydney, NSW

President’s Award: 
CMI Hino Adelaide, SA
Sci-Fleet Hino Brisbane, QLD
CMI Hino Melbourne, VIC
Jacob Hino, Albury-Wodonga (NSW-VIC)
Sci-Fleet Hino Gold Coast, QLD
Newcastle Hino, NSW

Customer Experience – Sales:
Metropolitan Class – Sci-Fleet Hino Brisbane, QLD
Regional – Bendigo Truck Centre, VIC

Customer Experience – Service:
Metropolitan – Adtrans Hino, Sydney, NSW
Regional – Milne Bros Hino Mackay, QLD

Salesperson of the Year 
Will Gaulton – Sci-Fleet Hino Brisbane, QLD

Sales Excellence (Metro):
GOLD – Sci-Fleet Hino Brisbane, QLD
SILVER – Adtrans Hino, Sydney, NSW
BRONZE – City Hino, Sydney, NSW

Sales Excellence (Regional):
GOLD – Till Hino, Geelong, VIC
SILVER – Johnson’s Truck & Coach Service, Mildura, VIC
BRONZE – Newcastle Hino, NSW

Parts Excellence (Metro):
GOLD – CMI Hino Adelaide, SA
SILVER – Sci-Fleet Hino Brisbane, QLD
BRONZE – CMI Hino Melbourne, VIC

Parts Excellence (Regional):
GOLD – Jacob Hino, Albury-Wodonga (NSW-VIC)
SILVER – Bendigo Truck Centre, VIC
BRONZE – Heath Hino, Pinelands, NT

Service Excellence (Metro):
GOLD – CMI Hino Melbourne, VIC
SILVER – CMI Hino Adelaide, SA
BRONZE – Prestige Hino, Dandenong, VIC

Service Excellence (Regional):
GOLD – Mavin Hino, Taree & Kempsey, NSW
SILVER – Jacob Hino, Albury-Wodonga (NSW-VIC)
BRONZE – Sci-Fleet Hino, Gold Coast, QLD

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