South West Isuzu in WA has taken out double honours for the third year in a row at Isuzu’s National Dealer of the Year Awards.
Isuzu Australia Limited recently celebrated its 33rd consecutive year at the top of the sales charts. And the awards were an opportunity to acknowledge the contributions of its network of over 70 dealership locations across Australia.
The dealer awards aim to recognise excellence in customer support and performance across all parts of the business including sales, service and parts.
South West Isuzu (WA) achieved top honours, being named the 2021 National Dealer of the Year – for a third time running, after being named joint winner for 2020 and winner in 2019.
South West Isuzu also took out the Service Dealer of the Year Award for the third year in a row too.
South West Isuzu dealer principal, Darren Sprigg, accepted the award. “I’m very happy to receive this award on behalf of South West Isuzu. It’s a great honour, particularly for the team here who deserve all the accolades on winning the award again,” he said.
“It’s always a close result between dealers competing in this program, so our congratulations also to Ballarat, Peel Valley and Gippsland Truck Centre on their Sales and Parts achievements – I hope everyone enjoys and appreciates this award as we do here at South West Isuzu.
“Although it was challenging doing business in many respects, and stock was always an issue during 2021, we had contingencies in place and were able to deliver well for our customers throughout the year.
“Despite the challenges, the market seems to be going from strength to strength for us here in Western Australia and for Isuzu nationally – does feel good to be in the position of leading in Australia’s competitive truck segment.
“I always say you need a bit of luck in life and to win something like this, I suppose we have been lucky three times now,” he added.
IAL director and chief operating officer, Andrew Harbison, congratulated South West Isuzu on an outstanding effort.
“It’s an honour to present our National Dealer of the Year Award to South West Isuzu again this year,” said Harbison.
“To be recognised as a high performing Isuzu Trucks dealership, but also as Dealer of the Year and our Service Dealer of the Year for three consecutive years is an achievement like no other.
“Our congratulations on a fantastic result, particularly during what was not an easy operating climate in Western Australia last year.”
The award for 2021 Sales Dealer of the Year went to Ballarat Isuzu (VIC), which has received various awards from five of the past six years, including Dealer of the Year and Parts Dealer of the Year in 2020.
Joint winners Peel Valley Isuzu (NSW) and Gippsland Truck Centre (VIC) shared the Parts Dealer of the Year award for 2021.
“To our Sales Dealer of the Year, Ballarat Isuzu, a warm thank you and well done on navigating what was an interesting year for truck sales in Australia,” Harbison said.
“To our joint Parts Dealer of the Year winners, Peel Valley Isuzu and Gippsland Truck Centre, your drive, innovation and commitment to customer service is appreciated by all here at IAL.
“Congratulations on a job well done for all our winners.”